Service call system for venues

Press.
Ping.
Served.

A wireless call button on every chair and table — cinema seats, restaurant tables, stadium suites, auditorium rows. One press sends the request to the cloud, dispatches the nearest staff member, and logs it from first press to service complete.

<1sPress to dashboard
100+Buttons per receiver
2–3 yrsTypical battery life
Live call feed — Hall 3 Streaming
The flow

Four steps, every time

No app for the guest to download, no staff radio to listen for. The button does the asking, the cloud does the routing.

01

Guest presses

The button lights up and the call leaves the seat or table over a low-power wireless link — no pairing, no app.

02

Cloud alerts

The request reaches the floor dashboard and staff app in under a second, tagged with the exact seat, table, or suite.

03

Staff dispatched

The nearest available staff member is notified and marked en route, so two people don't walk to the same call.

04

Service complete

Guest presses again to close the call. The light turns off and the timestamp is logged for reporting.

Built for the floor, not the office

One system, four kinds of rooms

Each venue type calls for a different response — the button and the dispatch logic stay the same, the routing doesn't.

Cinema

Mid-film service, no ushers walking rows

A guest at Hall 3, Row F, Seat 12 gets help without house lights coming up or an usher scanning the aisle with a torch.

Restaurant

Table-side calls for check, refill, assist

No flagging down staff across the room. A press from Table 14 reaches whoever's covering that section first.

Stadium

Premium seating across loud, wide spaces

Suite and club-level service calls that don't depend on eye contact or a hand in the air over a crowd.

Auditorium

Hospitality and accessibility assistance

Conferences, theatres, and lecture halls get a quiet way for any seat to request help without leaving it.

For managers

Every call, live, from any device

  • 01

    Web dashboard

    Watch every active call across the venue, filter by zone, and see who's been dispatched where.

  • 02

    Staff app

    Floor staff get the call, the seat, and the time elapsed — and close it out with a single tap on arrival.

  • 03

    Real-time analytics

    Response time by zone, shift, and day, so you know where coverage is thin before a guest complains about it.

  • 04

    Automatic escalation

    A call that sits too long routes itself to a shift manager — nothing depends on someone remembering to check.

14Active calls
52sAvg. response
2Escalated today
LocationZoneStatusTime
Table 14Restaurant Fl. 2Dispatched00:38
Hall 3 · F12CinemaCalling00:11
Suite 08Stadium ClubEscalated04:52
Row D · 22Auditorium AResolved02:03
Seat unit — lit red when active
The button

One button, three states, no wiring

WirelessLow-power 2.4GHz mesh, no Wi-Fi credentials needed on the button itself
RangeUp to 100 buttons per receiver, receivers placed per zone or floor
Battery2–3 years under typical use, low-battery flagged on the dashboard
StatesCall · Acknowledged · Cancel — one press to call, one to close
MountingAdhesive pad, screw plate, or chair-arm clip, depending on venue
BuildSpill- and impact-resistant housing, rated for daily public use
When a call waits too long

Escalation isn't optional

Every call has a target response window. Miss it, and the system routes the call up — no one has to notice on their own.

00:00

Called

Guest presses, staff notified

00:00–02:00

Target window

Staff acknowledges and heads over

02:00+

Escalated

Shift manager is alerted directly

Close

Resolved

Guest presses to close, logged for reporting

In the field

Live across India and the Middle East

PressToPing is already running on real floors, not just pilots — installed, monitored, and supported as part of daily operations.

2,000+Chairs activated and live
Pan-IndiaMultiplex deployments
Middle EastRegional rollout
24/7Remote monitoring & support

Every button and receiver reports health back to the cloud — battery level, signal strength, offline units — so issues get flagged and resolved remotely, often before a venue notices anything's wrong.

Trusted by
PVR INOX City Pride Cinepolis
Get started

Fit a floor with buttons in a week

Tell us about your venue and we'll walk through hardware placement, receiver coverage, and staff app rollout — most venues are live within a week of install.

Or reach us directly at hello@presstoping.com
+1-929-481-8416
8, The Green, STE A, Dover, DE, 19901
We reply within one business day.
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